IP PBX & IP Phone System



About ShoreTel

The Brilliantly Simple ShoreTel system offers an all-in-one IP PBX, business phone system and Unified Communication (UC) platform in a single system that is as easy for the workforce to learn as it for IT staff to deploy, manage and scale.

 

ARC Telecoms is one of the first providers to bring ShoreTel’s Unified Communication and IP phone system to the South African market. ShoreTel already operates in over 35 countries with more than one million licensed users globally. Aligned with ARC Telecoms’ strategy to bring world class IP Voice (VoIP) services to the SME market, the ShoreTel solution will simplify business communication, improve on workforce productivity, lower costs and deliver on excellent customer service and support.
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Why ShoreTel
Built for IP. Designed for end-user ease
ShoreTel's unique distributed architecture has been purpose built for the IP environment - unlike many of ShoreTel's counterparts in the market. ShoreTel distributes the systems intelligence across the communications environment resulting in a system that looks and behaves like a single unified platform. As a result, the IP phone system scales and grows as needed - even across multiple business sites. ShoreTel system software runs on every voice switch and provides call routing, voice features and interfaces to the public network. Its unique N+1 distributed architecture also eliminates any single point of failure
Reliability is built in
For any business there is no room for downtime. The same innovative technology that makes ShoreTel look and behave like a unified platform also ensures high availability of its voice services at all times. With 99.999% (five-nines) availability and built-in redundancy the systems will ensure that mission critical business applications such as incoming and outgoing calls will continue even in the event of a Wide Area Network (WAN) failure.
Easy on IT resources - saving time and money
ShoreTel's unique architecture, combined with a focus on pure IP telephony mean that the ShoreTel solution is inherently versatile and flexible. The system is easy to deploy, maintain and scale so there is no increased burden on already stretched IT resources when upgrading to the ShoreTel IP phone system. With ShoreTel director, a simple browser-based interface, your IT staff can manage the system from anywhere on the network, saving valuable time on training and allocation of your IT resources. Moves, add-ons and changes to include a new user, new mailbox or updating of the company directory are easily performed in-house with minimal IT training.
Costs less to start, and less to maintain
ShoreTel's competitive initial cost is complemented over the long terms with an unusually low total cost of ownership (TCO) and a rapid return on investment when compared to its competitors. Switching to ShoreTel tends to cost less than keeping an existing TDM system and available finance options make deployment even more affordable for the small to mid-sized business.
A reputation for excellence
In recognition of the power of this brilliantly simple and cost effective approach, ShoreTel was recently named the winner of Nemertes Researches prestigious Pilothouse Award for IP Telephony for the sixth year running. The award, which is based on extensive independent surveys of customers, reflects ShoreTel's industry leadership with IT professionals ranking ShoreTel above its competitors in all key areas.
Upgrade your PABX

Are you happy with your current phone system? Is your system already obsolete? Do you battle to get repairs and maintenance done on your PABX?

Upgrade your business with a ShoreTel IP PBX and IP phone system. Click here to give us your details and we will get back to you.
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